The visitor / user of the pages and services of our website must and is invited to carefully read the terms of use and the conditions of service that follow before visiting or using our pages and services and in case of disagreement, must not use them. Otherwise, it is presumed that he accepts them and grants his consent. The following terms of use apply to all content and to what is generally included in the pages of our website. The existing as well as any new services included in the website are subject to these terms of use, unless expressly stated otherwise.

The company (hereinafter for brevity the Beneficiary) may at any time modify the terms of use and conditions, and users / visitors must check for any changes each time and if they continue to use it, it is presumed that they accept the modified terms and conditions. Otherwise, they must refrain from using/visiting our website.

Intellectual and industrial property rights

The entire content of our website, including, but not limited to, texts, news, graphics, photographs, drawings, illustrations, services provided and generally any type of files, is subject to intellectual property and is governed by national and international provisions on Intellectual Property (Law 2121/1993, as applicable and relevant international and community directives), with the exception of explicitly recognized third party rights. Therefore, reproduction, republication, copying, storage, sale, transmission, distribution, publication, execution, “downloading”, translation, modification in any way, in whole or in part or in summary, is expressly prohibited. Exceptionally, the individual storage and copying of parts of the content on a simple personal computer for strictly personal use, without the intention of commercial or other exploitation and always under the condition of indicating its source of origin, without this implying in any way the granting of intellectual property rights.

Anything else included in the electronic pages of our website and constituting registered trademarks and intellectual property products of third parties, falls within their own sphere of responsibility and in no way concerns our website.

Visitor / User Obligations

The visitor / user of our website must, on the one hand, comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications, and on the other hand, refrain from any illegal and abusive use of the content and services of our website. He must also behave decently, politely and discreetly during his visit and use of our website, while the adoption of unfair competition practices or other practices that are contrary to NETI-QUETTE (Internet User Code of Conduct), spamming practices, etc. is expressly prohibited. Any damage caused to our website or to the network in general resulting from the improper or unlawful use of the relevant services by the user / visitor falls within the sphere of his exclusive responsibility.

Limitation of network liability

The beneficiary, without guaranteeing and therefore being liable, makes the greatest possible effort so that the information and all of the content are governed by the maximum accuracy, clarity, timeliness, completeness, correctness and availability. However, given the nature and volume of the internet, under any circumstances, including in the case of negligence, the beneficiary is not liable for any form of damage suffered by the visitor / user of the pages, services, options and contents of the website that he proceeds to on his own initiative.

The beneficiary disclaims any liability related to the limited duration, deletion, poor performance or inability to electronically store any user data and/or any content of personal pages/services. Every effort is made to ensure that the website is safe for users, but the beneficiary does not guarantee that any program or information on our website is free from harmful codes – viruses or other elements with destructive potential for the user/visitor’s computer system. It is the sole responsibility of each visitor/user to apply anti-infection software and to secure their information and system.

Exclusion of advice

Anything provided to users/visitors through our website does not constitute, directly or indirectly, an encouragement, advice or inducement to carry out any investment or other transaction with a financial result, but it is up to the discretion of the users/visitors to evaluate what is provided to them and to act based on their private will, excluding any of our own liability as defined above.

Links to other sites

Our website is not responsible for the content and services of other websites to which it refers through “links”, hyperlinks or advertising banners, nor does it guarantee their availability. Any problems that may arise when visiting/using the websites to which we refer are solely the responsibility of the respective websites, to which you must refer. The reference to other websites is made for the convenience of our users and in no case creates any form of commitment for anyone.

Compensation

It is expressly agreed herein that in the event that any action, claim, administrative or judicial, arising from any form of violation by you is brought against our website, you undertake the obligation, on the one hand, to intervene in the relevant legal proceedings and on the other hand to compensate our website in the event that it is obliged to pay compensation or other expenses.

Personal Data Protection

The management and protection of the personal data of the visitor / user of the website is governed by the terms of this and the relevant provisions of both Greek Law (Law 2472/1997 as currently in force after the issuance of Laws 3471/2006 and 3917/2011, Presidential Decree 207/1998, Presidential Decree 79/2000 and Law 2819/2000), as well as European and International Law.

Any possible future change to the above regulatory framework will be the subject of this. In any case, “hotelena” reserves the right to change the terms of protection of personal data without notice, in accordance with the regulatory framework in force at any time. Visitors/users of our website are requested to check these terms regularly for any changes, as their continued use implies that they accept all possible modifications to them.

“hotelena.gr” collects personal information from visitors/users of its website only when they voluntarily provide it for the purpose of providing services that are available electronically (e.g., submitting a visitor/user request for “hotelena.gr” to provide information about products and/or services, submitting comments/suggestions by visitors/users). Personal information is information that can be used to identify or communicate with an individual, as well as other information concerning that individual. The personal information collected on our website depends on the service requested each time by the visitor/user and may include name, surname, age, gender, profession, address, telephone number, e-mail address. Where applicable and depending on the requested service, the visitor/user may be required to provide some of the aforementioned information on an optional basis.

The IP address is determined by the connection provider (Internet Provider) through which the user’s computer has access to the internet, and therefore to the hotelena.gr pages. The IP address is kept for technical reasons and for security reasons of the hotelena.gr systems. (server, database, network, etc.). The user’s IP address for accessing the hotelena.gr pages. may be disclosed, if requested – in compliance with the prescribed legal procedure – by the competent police or judicial or other state authorities.

The company may process part or all of the data sent by visitors / users for the purpose of their personalized support, the immediacy of each communication, the handling and management of their comments, the provision of services that may be available electronically, as well as for statistical purposes and the improvement of the services – information provided. Visitors/users of our website who provide the above information, give their consent to “hotelena.gr” to use this information by “hotelena.gr”, its affiliates and partners and the companies collaborating with “hotelena.gr” in any form, acting in its name and on its behalf, for the above purposes.

The company will not sell or otherwise transfer or make public personal information of visitors/users of its website to third parties, except for those mentioned above, without the consent of the visitor/user, with the exception of the application of relevant legal requirements and to the competent authorities only.

Every natural person to whom personal data refers has in any case the right, in accordance with article 12 of Law 2472/1997, to know whether these are or have been the subject of processing. Furthermore, he has the right, in accordance with article 13 of Law 2472/1997, to raise objections (including correction) to the processing of data concerning him at any time. In any case, the user/visitor of the website has the possibility, after contacting the competent department and ascertaining the existence of a personal file, to request its deletion, correction or change.

For this purpose, any request should be addressed in writing to “hotelena.gr”, Customer Service Department (tel. 0030 2310 53 00 63 and to the email address hotelena@gmail.com).

Minors have access to the website only with the consent of their parents/guardians and are not required to disclose their personal information.

In the event that users of the “hotelena.gr” website are directed to third-party websites, through special links (links, hyperlinks, banners), the company is not responsible for the terms of management and protection of personal data that they follow.

Applicable law and other terms

This specific user agreement is governed by the provisions of Greek Law, the directives and regulations of European Law and the relevant International provisions, and is interpreted based on the rules of good faith, commercial ethics and the economic and social purpose of the right. If any provision is deemed contrary to the law and therefore invalid or voidable, it automatically ceases to be valid, without in any way affecting the validity of the other terms. The website is hosted in the U.S. and since the company carries out intra-community transactions, the transmission of information on an international scale is necessary. The personal information of visitors / users may be transferred to countries outside their own, in particular to servers in the United States, for the processing and storage of data in accordance with the Privacy Policy, as well as for the provision of products and services to them. In some of these countries, the same data protection controls may not apply as in the country where visitors / users reside. By using our products and services, visitors / users consent to the transfer of their data to these countries. We are committed to ensuring the protection of their information and to implementing the appropriate controls in accordance with applicable law.

No modification of the terms of this agreement will be considered and will not form part of it, if it has not been formulated in writing and has not been incorporated into it.